7bd Privacy Policy

This Privacy Policy ("Policy") describes how 7bd ("we", "us", "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you", "Player", "User") who access or use the 7bd online casino and sports betting platform at 7bd.bar and any associated mobile or web applications (collectively, the "Platform").

By registering an account on the 7bd Platform, you confirm that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not create an account or use the Platform.

This Policy is incorporated by reference into our Terms & Conditions and should be read alongside the Responsible Gaming Policy. We reserve the right to update this Policy at any time. Material changes will be communicated via in-Platform notification or email. The effective date at the top of this page will always reflect the most recent revision.

7bd collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the Platform, and from third-party identity verification and payment processors. The categories of data we collect include:

We also collect the following data automatically when you use the Platform:

• Device information: device type, operating system version, browser type and version, screen resolution, and unique device identifiers.
• Network information: IP address, approximate geographic location derived from IP, mobile network operator, and connection type.
• Usage data: pages visited, features used, games played, bet history, session duration, and in-Platform navigation patterns.
• Cookie and local storage data: session tokens, preference settings, and analytics identifiers (see Section 8 for full cookie details).

7bd processes your personal data only for specific, lawful purposes. The table below maps each data category to its primary processing purpose and the legal basis under which we rely on it.

In addition to the purposes listed above, 7bd may use your data to send you promotional communications about bonuses, tournaments, and seasonal offers (such as Eid, Pohela Boishakh, or BPL season promotions) where you have provided explicit consent to receive such communications. You may withdraw this consent at any time by updating your notification preferences in your account settings or by contacting support.

7bd does not sell or rent your personal data to any third party for marketing purposes. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for each purpose:

• Payment Processors: Your payment identifiers (e.g., bKash or Nagad wallet number) are shared with the relevant payment gateway solely to process your deposit or withdrawal transaction. These processors operate under their own privacy policies and data security standards.
• Identity Verification Providers: KYC documents may be shared with third-party identity verification services to confirm authenticity of submitted documentation. These providers process data solely on our behalf under strict data processing agreements.
• Game Content Providers: When you play a game provided by a third-party studio (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi), your player ID and relevant session data are transmitted to that provider's systems to deliver the game. Personal identification data such as your full name or NID is not shared with game studios.
• Legal and Regulatory Authorities: We may disclose your data to law enforcement agencies, financial intelligence units, or other governmental bodies where required by law, court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other criminal activity.
• Fraud Prevention Services: We participate in industry fraud prevention schemes and may share limited data (device fingerprints, IP addresses, transaction patterns) with shared fraud prevention databases.

7bd retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our legitimate business interests. Specific retention periods are as follows:

• Account and registration data: Retained for the duration of your account plus a minimum of 5 years after account closure, in line with anti-money laundering record-keeping obligations.
• KYC documents: Retained for a minimum of 5 years from the date of submission, or longer if required by applicable law or ongoing investigations.
• Transaction records: Full transaction history including deposit and withdrawal records in BDT is retained for a minimum of 7 years from the date of each transaction.
• Customer support correspondence: Retained for 3 years from the date of the most recent interaction in a support thread.
• Usage and analytics data: Aggregated and anonymised analytics data may be retained indefinitely. Individual-level usage logs are retained for 24 months and then deleted or anonymised.
• Marketing consent records: Retained for the duration of your consent, plus 3 years after withdrawal of consent as evidence of your previous opt-in.

When data is no longer required for its original purpose and there is no legal obligation to retain it, 7bd will securely delete or anonymise the data. Requests for earlier deletion may be submitted to our support team, subject to any overriding legal retention obligations.

The 7bd Platform serves players primarily based in Bangladesh. Some of our third-party service providers — including game content studios such as Evolution Gaming and Pragmatic Play, and cloud infrastructure providers — may process data in locations outside Bangladesh. Where such transfers occur, 7bd takes steps to ensure that appropriate data protection safeguards are in place, including contractual data processing agreements that require the receiving party to protect your data to at least the same standard as described in this Policy.

By using the 7bd Platform, you acknowledge and consent to the transfer of your personal data to processing environments outside Bangladesh where this is necessary to deliver the services you have requested, including live casino game streams and international payment processing.

As a 7bd player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team via live chat within your account:

• Right of Access: You may request a summary of the personal data 7bd holds about you, including the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Name or date-of-birth corrections require re-submission of identity documents.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to overriding legal retention obligations such as AML record-keeping requirements.
• Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances — for example, while a dispute is being resolved.
• Right to Data Portability: You may request a copy of personal data you have provided to us in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including profiling for direct marketing purposes. You can withdraw marketing consent at any time in your account settings.

We will respond to all valid data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.

7bd uses cookies and similar local storage technologies to operate the Platform effectively. The types of cookies used are:

• Strictly Necessary Cookies: These are essential for the Platform to function. They maintain your login session, store your authentication token securely, and prevent cross-site request forgery. These cookies cannot be disabled without breaking core Platform functionality.
• Functional Cookies: These remember your preferences, such as your chosen language, notification settings, and last-used payment method. They improve your experience but are not essential to core function.
• Analytics Cookies: 7bd uses first-party analytics to understand how players navigate the Platform, which games are most popular, and where technical errors occur. This data is aggregated and is not used to identify individual players.

7bd does not use third-party advertising cookies, retargeting pixels, social media trackers, or any cross-site tracking technology. We do not integrate Facebook Pixel, Google Ads tags, or any similar advertising network SDK into the Platform.

You can manage cookie preferences through your device's browser settings. Please note that disabling strictly necessary cookies will prevent you from accessing your account and using the Platform's core features.

7bd implements a layered security architecture to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and 7bd servers.
• Encryption at rest for all sensitive data fields stored in our databases, including identity documents and payment identifiers.
• Tokenisation of payment wallet numbers (bKash, Nagad, Rocket) — raw wallet numbers are never stored in our primary database after the initial transaction token is generated.
• Role-based access controls ensuring that 7bd personnel can only access the minimum data required to perform their specific job function.
• Automated intrusion detection and anomaly monitoring systems that flag and investigate unusual access patterns in real time.
• Regular internal security reviews and vulnerability assessments of Platform infrastructure.

Despite these measures, no data transmission over the internet and no storage system can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 7bd will notify affected players promptly and take all reasonable steps to contain and remediate the breach.

The 7bd Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. Age verification is conducted at registration and at first withdrawal.

If we become aware that personal data has been collected from a person under 21, that account will be immediately suspended, all data associated with the account will be deleted, and any balance held in the account will be returned to the source payment method following identity verification of the account holder.

If you are a parent or guardian and believe that a person under 21 in your care has created a 7bd account, please contact our support team immediately via live chat or by emailing the address shown in the footer of this page.

7bd may update this Privacy Policy from time to time to reflect changes in our data practices, Platform features, or applicable law. When we make material changes, we will update the effective date shown at the top of this page and, where practicable, provide advance notice via in-Platform notification or email to the address registered on your account at least 7 days before the changes take effect.

Your continued use of the Platform after the effective date of a revised Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically. If you do not accept a revised Policy, you must stop using the Platform and contact support to initiate account closure in accordance with the Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7bd handles your personal data, please contact our support team through the live chat feature within your account. You may also reach us via the email address displayed in the footer of this page.

We are committed to resolving privacy-related queries fairly and promptly. All privacy requests are logged and handled by a designated team member. We aim to acknowledge receipt of all privacy queries within 2 business days (Bangladesh Standard Time, UTC+6) and to provide a substantive response within 30 days.